Robot Delivering Passengers’ Food At Philadelphia International Airport – CBS Dallas / Fort Worth
PHILADELPHIA (CBS) – Philadelphia International Airport uses a robot to deliver their groceries to people. Gita is part of the robotic food delivery program launched by PHL Food & Shops’ contactless food ordering program.
The pilot started on Monday and runs until April.
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“Now, more than ever, we want to be forward-thinking and innovative about our contactless ordering options,” said Megan O’Connell, Marketing and Customer Service Manager, PHL Food & Shops. “With Gita, our guests can customize their experience by choosing how much or how little human interaction they want in the delivery of their food.”
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The droid can carry up to 40 pounds and has a cargo basket for guests’ orders. You can open the container and remove the items yourself.
The Gita uses Bluetooth to communicate with an AtYourGate team member and uses visual sensors to follow the AtYourGate representative through the airport. The units were developed by Piaggio Fast Forward and piloted at several airports in the USA
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“We believe passengers and staff will be pleasantly surprised when their AtYourGate delivery is handled by a robot,” said O’Connell. “At the end of the pilot, we’ll be looking at feedback from customers and members of the AtYourGate team who are working with Gita to better understand how we can use Gita in the future.”