Food delivery is tough to find in Dallas — but not impossible — during 2021 snowstorm

If North Texans could count on one thing during the coronavirus pandemic, it was third-party vendors like Uber Eats and DoorDash shipping groceries across Dallas-Fort Worth for a fee.

That changed with a few inches of snow.

Pizza is one of the easiest foods to get hold of during the 2021 Dallas Snow Storm. Campisi’s and Olivella’s are two locally owned companies that still deliver despite the winter weather and icy roads.(Sarah Blaskovich)

Uber Eats has been closed in the Dallas area since Monday, February 15, a spokeswoman confirmed. It’s unclear when service will resume, but Uber rideshare is still operating in Dallas and its suburbs. Some restaurant owners say Uber drivers delivered their food instead.

A spokesman for DoorDash says activities in Dallas will also be suspended.

Some other third-party delivery services have limited utilization as they survive icy roads. And many Dallasites hunt for grocery deliveries because they run out of groceries after staying home for a week. Dallas area restaurant workers are back to work feeding their neighbors after days of blackouts and broken pipes due to winter storm Uri.

The Campisi’s pizza shop employs its own delivery drivers, and all of the company’s branches – in Dallas, Plano, Frisco, Fort Worth, and Rockwall – deliver pizzas by 7pm on Thursday, February 18. Orders can only be made in cash.

Olivella’s Neo Pizza Napoletana offers delivery from its two Dallas stores in Lakewood and near Southern Methodist University. (And while the company uses third-party delivery companies to get pizza out the door, Olivella’s owner Charlie Green jokes that he operates his own Uber-like system and drives employees from home to restaurants to keep them safe in snowy weather. )

Olivella’s in Fort Worth is currently closed for a boiling water notice.

At Commissary, a bakery, boutique grocery, and deli in downtown Dallas, the company delivered groceries to anyone who ordered $ 75 or more and lived within 5 miles of the store by 4 p.m. or work. Thursday February 18th. Commissary sells dinner kits, coffee, fruits and vegetables, and more. The shop is expected to reopen on Friday morning February 19th and will offer the same delivery option. It also fulfills some jobs through Grubhub.

Here's a fun one: Main Event sells you lunch * and * children's toys.Here’s a fun one: Main Event sells you lunch * and * children’s toys.(Courtesy of the Main Event)

The Dog House in Richardson uses third-party delivery for delivery between 12:00 PM and 6:00 PM on Thursday February 18 and Friday February 19.

The main event also offers an unexpected menu: pizza and burgers, but also mini bowling sets, “slime surprises” and comics. Tell someone who has a bored kid at home! The main event has many locations in D-FW, including Grapevine, Plano, Lewisville, Frisco, and Fort Worth.

Guests will dine at Rex's Seafood on Tuesday, February 16, 2021 after a winter storm brought snow and freezing temperatures to north Texas.Alto drivers pick up groceries from each restaurant and deliver it to people in the Dallas area.  It's part of the Alto drivers pick up groceries from each restaurant and deliver it to people in the Dallas area. It is part of the “Concierge” service.(Jason Janik / Special Contributor)

Alto is back on the road in Houston and Dallas. Alto doesn’t deliver prepared meals at lunchtime as usual, but the service has a concierge feature that allows customers to hire an Alto driver to pick up groceries from any open restaurant and then deliver it.

Several restaurant owners said they had suspended their third-party delivery options for the time being because roads are dangerous and they couldn’t be sure that deliveries would arrive.

Some did, however: Bar & Garden, an alcohol retail store on Ross Ave. 3314 in Dallas, was shipping wine and liquor for delivery via Postmates (recently acquired by Uber) during the storm.

An Uber spokeswoman says Postmates is also closed, but Julie Buckner Lane, managing partner at Bar & Garden, says she was lucky enough to get deliveries.

“That was a bit of a surprise that they are ready to pick up,” she says. “And people tipped like crazy – really generous tips whenever they choose to ship.”

Cars move slowly through falling snow on Plano Road near Renner Road as a second winter storm in Richardson brought more snow and continued frigid temperatures to North Texas on Tuesday evening, February 16, 2021.  (Smiley N. Pool / The Dallas Morning News)

Buckner Lane reiterates that the third party delivery services are unlikely to be able to handle large volumes of deliveries. But she’s happy about the sale.

Bar & Garden was stocking its shelves for Valentine’s Day, but it wasn’t seeing as many sales as expected. Buckner Lane sent their employees home at 6:00 pm on the evening before Valentine’s Day because the anticipated “Winter Wallop” left millions of Texans without electricity. The owner of Pizzeria Cane Rosso and Zoli’s reported that he lost $ 100,000 that day because it was closed on Valentine’s Day.

Buckner Lane has been working alone at Bar & Garden since Tuesday. She says she saw a surprising number of customers.

“We have all this alcohol that has to move,” she says. “We let a lot of people run from home. Very few people drive. It was unprecedented and strange, but we’re trying to roll with the punches. “

If you see a restaurant or bar delivering food or drinks, please email Sarah Blaskovich at [email protected]

For more food news, follow Sarah Blaskovich on Twitter @sblaskovich.

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